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eufy Security HomeBase 3 S380 | Manufacturer Renewed

eufy Security HomeBase 3 S380

Name: eufy Security HomeBase 3 S380 | Manufacturer Renewed
Brand: eufy
SKU: CG-HB3-MR-T
Price: 229.00 AUD
Availability: InStock

Condition Manufacturer Renewed

$229.00 $349.95

Know before you buy

The quick decision check

Condition: Manufacturer Renewed
Stock: Available now
Delivery: Free Australia Post Express, 1 to 3 business days
System: Hub
Storage: Built-in storage, Expandable hard drive

Included items: Read this listing's contents before choosing accessories. A condition grade alone does not tell you which parts or packaging are included.

Read the customer reviews

Understand our condition grades Check eufy compatibility

HomeBase 3 (S380) SAVED 16 devices total · up to 8 wired · 34 sensors · receipts stay home

CamGuard Australia Manufacturer Renewed No monthly fee for local storage Local storage

FDFront door

DVDriveway

PKParcel cam

BBBin chicken

01Housemate

CGCamGuard

Today

Saved to Receipt Mode

The receipts don’t disappear.

Your driveway has receipts. The eufy HomeBase 3 (S380) keeps useful clips from compatible cameras at home: recognised, organised and stored locally. Most stories can vanish tomorrow. Footage of someone testing your car door at 2:13 am probably shouldn’t. No monthly fee is required for local storage.

Needs compatible cameras. HomeBase 3 is the brain, archive and recogniser, not the eyeballs. On its own it records nothing. It is the friend holding everyone’s phones, not the one taking the selfie.

White eufy Security HomeBase 3 S380 hub on a pale background

CamGuard Australia SAVED · pinned 6:04 am Seen at home

Renewed · tested and working 16GB built in, expandable to 16TB BionicMind local AI 100 dB siren Express included over $99.00

CamGuard Australia posted the context slide first

CamGuard Australia SAVED The context slide, before anyone asks.

Used. Renewed. Properly disclosed.

We list it as Manufacturer Renewed, and that means exactly what it says. This unit was used. It went back through the manufacturer's own renewal programme, where it was refurbished and tested, and it comes to you in renewed, non-retail packaging, a plain protective box, not the printed eufy carton. We no longer split renewed hubs into cosmetic grades. Some arrive looking effectively new, others carry a light cosmetic mark or two, the kind you need decent light to find. Every unit was tested and works the same.

We’d rather put that in the first story than make you screenshot the fine print. It's genuine eufy stock, it carries our own 12-month warranty, and if it turns up faulty or not as described we cover the return postage.

Was used Refurbished and tested by the manufacturer Renewed, non-retail packaging Possible light cosmetic marks Our own 12-month warranty Genuine eufy stock

Receipt counter

The numbers your camera roll keeps avoiding.

Actual storage, useful limits and fewer mystery charges.

Devices total

devices total, including no more than 8 wired devices, plus up to 34 sensors. Up to four supported continuous-recording devices can record 24/7 when the camera and storage setup support it.

Built-in storage

16GB

eMMC, non-removable. eufy's own support figure: about 2 months for one camera, 1 month for two, at 30 motion detections a day and 60 seconds each.

Expandable to

16TB

with a 5V 2.5-inch SATA drive (HDD or SSD) you add yourself. eufy says that's years of video for a one-camera system. Drive not included.

Monthly fee

None

for local storage. No free-trial-ending-soon jump scare. Your own driveway is not premium content. Optional cloud and selected AI services can still cost extra.

The story

Tap through. Nothing important disappears.

The product facts, with jokes that know when to get out of the way.

23 memories saved

It knows Mum from “person detected”

The local AI eufy calls BionicMind builds face profiles so the system can stop treating your own family like a season-finale reveal. eufy rates the facial recognition as accurate up to 99.9%. That is their claim, quoted as theirs, not a number we measured.

It also supports human, vehicle and pet detection. Face/object event search depends on supported cameras and current firmware; package detection requires a compatible connected product.

6:11 am

One visitor. Three cameras. Zero midnight editing.

Cross-camera tracking can spot the same person on the driveway camera, side gate and back door, then merge supported clips into one timeline instead of leaving you to make a low-budget true-crime montage before coffee. HomeBase 3 is required. eufy AU currently lists a free 3-month trial followed by a paid monthly or annual plan for this feature. Local storage itself remains subscription-free.

It works on human features rather than faces, so eufy states it still stitches the clips together even when the face isn't visible in the video. Handy, given how many people arrive at a front door looking at their shoes.

6:12 am

Your camera roll is not invited

16GB of built-in eMMC storage, non-removable, with recognition and storage happening on the hub. Want more history? Add your own drive and it goes to 16TB.

The detail that causes the returns, so here is the screenshot-worthy version: it takes a 5V, 2.5-inch drive with a SATA interface, HDD or SSD. eufy states plainly that 12V drives are not supported. And if you want 24/7 continuous recording, eufy says a drive has to be in the hub. The 16GB won't carry it.

Local archive16GB built in · 16TB ceiling

Add the correct drive once. The random one from Dad’s drawer labelled CABLES is not automatically the correct drive.

6:14 am

Save this screenshot

The receipt with every useful line item.

Current official eufy material checked for this redesign. Where sources conflict or a feature varies by model, the receipt says so instead of guessing.

HomeBase 3 (S380): settingsSaved to memories

Built-in storage

16GB eMMC, non-removableeufy support: roughly 2 months of video for a one-camera system, 1 month for two cameras, at 30 motion detections a day and 60 seconds each.

Expandable storage

Up to 16TB via an added drive with a SATA interfaceA compatible 5V 2.5-inch SATA HDD or SSD. eufy states 12V storage drives are not supported. Drive not included.

Local AI

BionicMind self-learning local AIFacial recognition (eufy: accurate up to 99.9%), plus human, vehicle and pet detection. Package detection and event-search functions depend on supported connected products and firmware.

Face profiles

Up to 50 per HomeBaseFamiliar and stranger faces combined, not 50 of each.

Cross-camera tracking

Supported paid feature. HomeBase 3 is essentialeufy AU lists a free 3-month trial followed by a monthly or annual fee. Timing varies: supported on-camera BionicMind setups can stitch in real time; hub-only analysis can take roughly 3–6 minutes.

Encryption

AES-128 + RSA-1024eufy: as soon as data is created it is encrypted and stored right on your security device.

Device capacity

Up to 16 devices total, with no more than 8 wired devices; plus up to 34 sensors. Up to 4 supported continuous-recording devices can record 24/7.

Network

1 × 10/100/1000 Mbps Ethernet; Ethernet required for initial setupOfficial eufy support material currently conflicts on later Wi-Fi operation. Treat wireless mode as firmware/app-dependent and verify it on the exact unit if this matters.

Apple HomeKit

Supportedeufy states the HomeBase 3 does support Apple HomeKit. Per-camera behaviour varies by model and we haven't verified that here.

24/7 continuous recording

Supported, with a drive fittedeufy states a hard drive must be inserted into the HomeBase 3 to store continuous recording. The 16GB built in won't do it.

Operating temperature

eufy AU page: -10°C to 50°CIt is an indoor hub. A regional quick-start guide states a 45°C upper limit, so the exact unit label/manual governs this renewed stock.

Migration

One-Tap Migration for supported HomeBase 2 devices and dataeufy says supported bound devices plus corresponding video and configuration data can transfer when both bases are wired on the same LAN, powered and online. Check the current migration guide and supported-device list first.

Ecosystem

Check the exact T-model against the current guideConnection and feature compatibility change over time. Several listed wired-only doorbell T-models are excluded, while other products remain under evaluation rather than confirmed.

Battery backup

Noneeufy publishes no battery or battery backup for HomeBase 3. Treat it as mains only: a power cut stops the hub.

Subscription

Not required for local storageCloud Backup and selected AI services such as Cross-Camera Tracking can be optional paid extras. The local-storage benefit remains subscription-free.

The long caption

The long caption worth reading before checkout.

No disappearing disclosure. No product limitation hidden behind “more”.

It is a hub, not a camera. For video, HomeBase 3 needs at least one compatible camera-equipped eufy product. Sensors and locks do not capture footage by themselves. The eufy Security app, an account and internet access are required for setup.
No battery backup. eufy publishes none for HomeBase 3. That's the HomeBase Professional S1 you're thinking of. This is a mains-powered hub: when the power goes out, the hub stops. Up here in North Queensland that isn't a technicality, it's a wet-season fact, and you should factor it in.
The expansion drive is specific and not included. Use a 5 V, 2.5-inch SATA HDD or SSD, up to 16 TB; eufy states 12 V drives are not supported. A fitted drive is also required for 24/7 continuous recording. The random drive from Dad’s CABLES drawer still needs its specs checked.
Local video storage has a cloud-feature caveat. Recognition and recorded-video storage happen on the hub. But eufy's own page says that if you choose cloud-based features (Cloud Backup, or push notifications with thumbnail previews), videos or thumbnails are sent to the cloud as needed to provide them. Local is the default posture, not a physical impossibility.
Cross-camera tracking is not a permanently free feature. eufy AU currently offers a 3-month trial, followed by a paid monthly or annual plan. Supported on-camera BionicMind setups can stitch in real time; hub-only analysis can take roughly 3–6 minutes.

Saved in plain English · no disappearing disclosure

Who gets added

Check the exact T-model and current firmware.

HomeBase compatibility changes as eufy updates firmware and its official matrix. Do not rely on a frozen family-name roster.

Current capacity: up to 16 devices total, with no more than 8 wired devices, plus up to 34 sensors. Up to four supported continuous-recording devices can record 24/7.

Easy-to-confuse example: battery Video Doorbell S330 T8213 is compatible; wired S330 T8203 is not.

Check eufy’s current official HomeBase compatibility guide for every intended camera, doorbell, lock or sensor before ordering. Feature support can differ even when connection support exists. Use the exact T-model, not just the family name.

Memories

What this listing says is in the post.

This renewed pack is listed to include the hub, 12 V/2 A power adapter with Australian-compatible plug lead, Ethernet cable, reset pin, hard-drive screw pack and printed Quick Start Guide, in protective non-retail packaging. Renewed packs are practical rather than unboxing content; if one accessory is mission-critical, ask us to confirm the shelf unit before ordering.

Listed pack checklist · 7 inclusions + 3 exclusionsChecklist

Listed as included HomeBase 3 (S380) The hub itself. Manufacturer renewed, tested and working.

Listed as included 12 V/2 A power adapter Listed with an Australian-compatible plug lead for local use; ask us to confirm the shelf unit if this is mission-critical.

Listed as included Ethernet cable Listed for the wired router connection used during setup.

Listed as included Reset pin Listed with the standard accessory set.

Listed as included Hard-drive screw pack Listed for fitting a compatible 2.5-inch expansion drive; the drive itself is not included.

Listed as included Printed Quick Start Guide Listed as the supplied setup guide for HomeBase 3.

Listed as included Renewed packaging Plain, protective and not the printed retail carton. The hub had the renewal; the packaging stayed practical.

Not includedStorage drive, cameras or required monthly planSupply a compatible 5 V 2.5-inch SATA drive if you need expansion or 24/7 recording. Compatible camera-equipped products are also sold separately. No plan is required for local storage; optional cloud and selected AI services can cost extra.

Screenshots to keep · 3

Dispatch, warranty and returns, saved where adults can find them.

Dispatch & delivery

Sent from Townsville, QLD. We do our best to get orders out the same day, and same-day to 1 business day is our typical dispatch time. During busy periods it can extend, though that's rare. If yours is one of those, we'd rather tell you than leave you refreshing a tracking page.

Australia Post Express included on every order over $99.00. Under $99.00 it's $9.95 flat tracked, with a $12.95 Express upgrade if you want it there sooner.

Warranty

Our own 12-month warranty, honoured by us here in Australia. It is not a manufacturer warranty and we won't dress it up as one. You deal with us, not a third-party support queue.

If it's faulty or not as described inside those 12 months, we cover the return postage. We may run a sensible diagnosis first, but you deal with CamGuard in Australia rather than being sent into a third-party support loop.

Returns

Change of mind: 30 days from delivery, returned in the condition it arrived. The buyer pays the return postage and the original shipping isn't refunded. That's the trade-off for us not building it into the price for everyone.

Faulty or not as described: that one's on us, return postage included. Message us and we'll sort it.

Reply to story

Questions from the replies, answered without a seven-part apology video.

So does this thing actually record on its own?

No. HomeBase 3 is the hub: the brain, the storage and the recogniser. It has no camera in it. For video, you need at least one compatible camera-equipped eufy product; sensors and locks do not capture footage by themselves. The eufy Security app, a eufy account and internet access are required for setup.

If you've arrived here from a camera listing, this is the piece that camera talks to.

"Manufacturer Renewed": what does that actually mean for this unit?

It means this unit was used. It then went back through the manufacturer's own renewal programme, where it was refurbished and tested, and it arrives in renewed, non-retail packaging rather than the printed eufy carton.

We no longer split renewed hubs into cosmetic grades. Expect it to present well, anywhere from effectively new through to a light cosmetic mark or two. It's genuine eufy stock and it carries our own 12-month warranty, not a manufacturer one.

Can I plug in the old external hard drive that's in my desk drawer?

Only if it's the right kind. eufy specifies a 5V, 2.5-inch drive with a SATA interface (HDD or SSD) up to 16TB, and states that 12V drives are not supported. A 3.5-inch surveillance drive is a different product's drive and won't do the job here.

A drive isn't included. You only need one if you want more than the built-in 16GB, or if you want 24/7 continuous recording, which eufy says requires a drive fitted.

Is there a monthly fee, and does my footage go to a cloud?

No monthly fee for local storage. Recognition and storage happen on the hub, in your house. Cloud Backup and selected AI services such as Cross-Camera Tracking can be optional paid extras; the local-storage benefit remains subscription-free.

The caveat, in eufy's words: if you choose cloud-based features such as Cloud Backup, or push notifications with thumbnail previews, then videos or thumbnails are sent to the cloud as needed to provide those features. Without those selected cloud features, recorded video remains stored locally on the hub. The app, account and internet connection are still part of setup and operation.

What happens in a blackout? We get a few up here.

The hub stops. eufy publishes no battery backup for HomeBase 3 (that feature belongs to a different eufy hub), so treat this one as mains only.

It's a real limitation and we'd rather it sat in an answer than in a surprise. If riding out a power cut is a hard requirement for you, this isn't the hub for it.

Does it do Apple HomeKit? I read somewhere that it doesn't.

It does. eufy's own support answer is direct about it: the HomeBase 3 does support Apple HomeKit. If you've seen a listing say otherwise, including an older version of ours, that was wrong, and this is us fixing it rather than quietly deleting it.

What varies is per-camera behaviour inside HomeKit, which is model-specific and we haven't verified that here.

Will my older eufyCams work with it, or do I have to replace the lot?

Many older models are listed as compatible, but compatibility changes with firmware and exact hardware. Use the current official matrix and the T-model printed on each device before ordering.

Do not decide from “wired” or “battery” in a marketing name alone. For example, the battery Video Doorbell S330 T8213 is listed as compatible, while wired S330 T8203 is not. Check every exact T-model in the current official guide linked above.

I've got a HomeBase 2. Does everything come across?

For supported devices, eufy’s One-Tap Migration can transfer the bound devices plus their corresponding video and configuration data.

Both HomeBases must be connected by wire on the same LAN, powered and online throughout. Check eufy’s current migration guide and supported-device list before starting, and keep a separate copy of any irreplaceable clip.

One more tap. Long-term memory.

Manufacturer renewed, tested and honest about having been used. It can keep compatible-camera footage local, organise the useful moments and avoid a monthly fee for local storage.

Ready? Use the real Add to Cart button above this description.

Manufacturer Renewed Express included over $99.00 12-month warranty we honour ourselves Dispatched from Townsville QLD

CamGuard Australia

CamGuard Australia · the humans behind Receipt Mode.

We are an independent reseller of genuine eufy Security product. We are not an authorised eufy dealer, and we are not affiliated with, endorsed by or acting for eufy or Anker. All brand and model names are the property of their respective owners and are used here to describe what we're selling.

Warranty on this item is CamGuard Australia's own 12-month warranty, not a manufacturer warranty. Faulty or not as described inside 12 months and we cover the return postage. Change-of-mind returns: 30 days from delivery, buyer pays return postage, original shipping not refunded. Nothing here limits your rights under the Australian Consumer Law.

Camera-feed parody notice: Receipt Mode is an original CamGuard Australia design. It is not affiliated with, endorsed by or sponsored by any social-media platform. No copied mascot, code or platform mark appears here. The jokes disappear at checkout; the product disclosures do not.

CamGuard Australia · ABN 62 385 894 763

CamGuard Australia saved the receipt for HomeBase 3 (S380)

Product specifications

Device capacity: Up to 16 cameras plus 34 other compatible devices
Local storage: 16GB EMMC built-in storage
Expandable storage: Up to 16 TB expandable local storage (additional storage drive not included)
On-device AI: Face / Human / Vehicle / Pet Detection
Wired connection: Gigabit Ethernet (1 × 10/100/1000 Mbps LAN port)
Power: 12 V DC 2 A power adapter (included)
Encryption: AES-128 with RSA-1024
Siren: Yes — 100 dB built-in siren
Color: White

Proof from real orders

Customer reviews

Product feedback and verified-buyer experiences collected by Judge.me.