About Us
Register your device's warranty with us for quicker claims, plus register for our email list and recieve a bonus 180-days warranty on top of our standard 12-month warranty period.
Bonus Extended Warranty by Signing-Up to our Free Email List
At the bottom of this form, you have the option to extend your warranty by an additional 6 months (180 days) on top of the original 12 months from date of purchase by subscribing to our free CamGuard Australia email list (The Watchlist) for exclusive offers, coupon codes, and security tips.
Note: We won't spam you and hope having a read is actually fun and deserving of your time :)
To activate this bonus cover, you must complete this form within 60 days* of purchase.
Warranty Claims: Please email us at support@camguardaustralia.com.au with your invoice number, date of purchase, and description of issue, along with any photos for supporting evidence if needed. We will get back to you usually within 1 business day.
Warranty only valid for products purchased on www.camguardaustralia.com.au and our eBay store.
Based in Townsville, North Queensland • Established 2025
At CamGuard Australia, every customer we speak to genuinely matters. Whether you're securing a family home, a rental, a rural property, or helping out a loved one, we see you as a partner in our shared mission: keeping Aussie households safe.
Why We Exist
Australia is experiencing one of its most challenging periods for property crime in over a decade. According to recent ABS reporting, break-ins, theft and unlawful entry have risen nationwide, with Queensland consistently among the hardest-hit states according to the Australian Bureau of Statistics (2025).
For many families, the idea of "home security" has shifted from a luxury to a necessity...
But feeling safe shouldn't depend on the size of your wallet.
Our Vision
We believe security is a fundamental right. So we've built CamGuard Australia around a simple promise: Make high-quality home security affordable and accessible to everyday Australians.
We do this by stripping out the unnecessary middle-men, sourcing premium security tech at fair prices, and passing those savings directly on to you. Yes, that often means importing products that traditional retailers mark up well beyond what's reasonable. We'd rather keep costs low and transparency high.
How We Operate
| Clear and honest pricing — no retail inflation games. |
| 12-month Warranty by CamGuard Australia, on everything we sell. |
| Customer-first service — fast shipping, responsive support, and replacements when things go wrong. |
| Real people behind the store (hello from Townsville 👋), not an overseas call centre. |
If We Ever Drop the Ball
Late parcel? Damaged box? Something not working right? Tell us immediately. We value your trust and we'll do whatever's fair and reasonable to make it right.
Because at the end of the day... security is everyone's right.
References
Australian Bureau of Statistics (2025). Recorded Crime – Victims, Australia: latest release indicates increases in break-ins, motor vehicle theft and property damage across multiple states, including Queensland. Retrieved from: abs.gov.au