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Modes on buttons
Home and Away presets plus your own custom modes, each sent to the paired HomeBase with a press. The keypad sends the command; the HomeBase does the arming.
eufy Security Keypad | Manufacturer Renewed (Excellent Condition)
$87.00
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eufy Security Keypad
Condition Manufacturer Renewed (Excellent Condition)
This one's sold out. In stock now:
$87.00
For comparison, the RRP for a brand new one is $99.95 (checked 08.10.2026). This one is renewed, not new.
Build around this sensor
See what works with it and what it needs, with one kit total.
Know before you buy
The quick decision check
- Condition
- Manufacturer Renewed (Excellent Condition)
- Stock
- Currently unavailable
- Delivery · Australia Post
-
Express Post
FREE on $99+ orders
$12.95 below $99
Standard
$9.95 below $99
Order total after discounts.
Delivery estimates & policy
- System
- Alarm accessory - HomeBase required
- Recording mode
- Event alerts
- Compatible hubs
- HomeBase 2, HomeBase 3, HomeBase Mini, HomeBase Professional S1
- What you need
- One compatible HomeBase required
Included items: Read this listing's contents before choosing accessories. A condition grade alone does not tell you which parts or packaging are included.
Compatibility: Requires a compatible eufy HomeBase, sold separately. The T8960 product page lists HomeBase 2 (v2.1.8.8h or later), HomeBase 3 (v3.1.0.3 or later) and HomeBase Professional S1 (v4.1.4.3 or later). The current Complete HomeBase Compatibility Guide also lists HomeBase Mini. Earlier eufy guidance names original HomeBase and HomeBase E. Update your hub's firmware before pairing.
Choose compatible extras Choose only what your setup needs
Use the regular Add to cart button for this product on its own. Check the setup requirements above and each extra's listing for included parts and firmware requirements.
This adds the product shown above and every selected extra in one step. Use the regular Add to cart button for the product on its own.
Choose your viewThe essentials or the full story. Switch any time.
CamGuard Australia
Townsville, QLDExpress included over $99.00
Keypad E10 Renewed · Excellent
Leave the house. Give the alarm its marching orders.
A physical keypad that sends Home, Away and custom mode commands to a compatible eufy HomeBase. It runs on a built-in rechargeable battery and does nothing useful until it is paired to a working HomeBase.
- Physical numeric keypad
- Home, Away and custom modes
- 4 to 8 digit codes
- SOS control
- HomeBase required
Needed to use it. A compatible eufy HomeBase is required and sold separately. The T8960 product page names HomeBase 2, HomeBase 3 and HomeBase Professional S1 with minimum firmware versions. Other eufy guides additionally list HomeBase Mini, the original HomeBase and HomeBase E. Update your hub to current firmware before pairing.
4-8digits per access code
200 mopen-area radio range
6 monthsbattery rating per charge, eufy's figure
2 or 3 sSOS hold, eufy's two pages differ
Indooruse only, no waterproof rating
3HomeBase models eufy names with firmware floors
Battery life is up to 6 months (180 days) per charge on eufy's own rating. Real results vary with backlight use, signal strength and temperature.
What it does well.
Keypad E10: the features that matter in everyday use.
Access codes
Codes are 4 to 8 digits, set in the eufy Security app, so household members and visitors can arm and disarm without a phone.
A panic control, not a call centre
Hold the SOS control to trigger the paired HomeBase's alarm and an app notification. eufy's product page says 2 seconds and its device page says 3. It does not call anyone.
Built-in battery, Micro-USB charging
A built-in battery rated by eufy at up to six months per charge, recharged over the Micro-USB cable in the box.
The honest details
Before you buy.
- It only sends commands. The keypad does not add a camera, motion sensor or door contact of its own. What it can actually do depends entirely on the devices already paired to your HomeBase.
- The panic control does not include a response service. eufy’s product page says a two-second SOS hold; its older device introduction says three. Follow your unit’s guide and test the configured response. No monitoring or emergency dispatch service is included.
- Indoor use only. eufy states it plainly: no waterproof rating, indoor use only. Mount it inside the entry, not on the porch.
- It alerts. It does not prevent. A keypad controls a configured alarm system. It is one part of home security, not the whole of it.
Specifications.
Published specifications for Keypad E10 (T8960), grouped for easy comparison. Only sourced details are included.
Keypad and modes
- Type
- Physical numeric keypad, no display
- Modes
- Home and Away preset modes, plus custom modes you define in the app
- Panic control
- SOS hold to trigger the paired HomeBase's alarm: eufy's product page says hold for 2 seconds, its device introduction page says 3 seconds
- Emergency code
- Disarms while notifying the account owner and administrators through the app and email, per eufy support
Access codes
- Code length
- 4 to 8 digits by default
Power and radio
- Battery rating
- Up to 6 months (180 days) per charge; actual duration varies
- Charging
- Micro-USB charging cable in the box; eufy's spec table lists 'Built-In Battery + Power Adapter' while its box list names only a charging cable, so do not count on an adapter
- Radio range
- Up to 200 m (656 ft) in open area; obstacles reduce range
Installation and general
- Mounting
- 3M adhesive stickers or the supplied mounting screws
- Model
- T8960
Make sure it fits your setup.
The short version: this is a control accessory. It sends mode commands to a compatible eufy HomeBase and has no useful function without one.
Works with
- HomeBase 2, from firmware v2.1.8.8h. Named on eufy's own T8960 product page specification table.
- HomeBase 3 (S380), from firmware v3.1.0.3. Named on the same eufy product page.
- HomeBase Professional S1, from firmware v4.1.4.3. Named on the same eufy product page; eufy's own keypad pairing support article also shows HomeBase Professional S1 as a pairing target.
- HomeBase Mini. Listed in eufy’s Complete HomeBase Compatibility Guide; use current firmware.
- Original HomeBase and HomeBase E. Named in eufy’s Introducing eufy Keypad support article.
Does not work with
- Standalone operation. eufy's own manual says to finish setting up a compatible HomeBase before adding the keypad. It has no working alarm function on its own.
- USB-C charging. eufy's own manual specifies a Micro-USB charging port, not USB-C.
- An included emergency-response service. This keypad sale does not include emergency dispatch or a monitoring subscription. Its hardware controls and notifications are separate from any compatible monitoring service you may arrange.
Before you pair
- Update the firmware. Update the HomeBase to the firmware listed above before adding the keypad.
Excellent condition, explained.
A cosmetic grade only. Same spec sheet as a new unit.
What Excellent means
This unit was used, then went through the manufacturer's renewal programme. Excellent is the top cosmetic grade: little to no visible marks on the housing.
Who did the work
The manufacturer's renewal programme did the refurbishment and testing. We describe the cosmetics and the packaging. We do not claim to have tested your individual unit ourselves.
How it arrives
In protective packaging; retail packaging may vary. Fully working, with the accessories listed further down, and covered by our own 12-month warranty.
Right for you if
- You already have, or are buying, a compatible eufy HomeBase and want a physical control point near an entry.
- You want mode switching between Away, Home, Custom and Off without reaching for the app every time.
- Household members or visitors need their own access code.
Probably not for you if
- You do not have a compatible eufy HomeBase and are not buying one.
- You want to mount it outdoors or somewhere exposed to weather.
- You want a device that adds camera or motion detection on its own.
- You expect the panic button to reach emergency services directly.
Plan your setup.
What you need
Before you bring it home
The keypad needs a compatible eufy HomeBase and an indoor position. Charge it before pairing, then create access codes and configure the Home, Away and custom modes you intend to use. Set entry and leaving delays in the app; buying the keypad does not include a monitored emergency-response service.
- Set up the HomeBase first. Confirm your compatible HomeBase is working in the eufy Security app and update it to the latest available firmware before adding the keypad.
- Charge the keypad. Use the supplied Micro-USB cable with your own USB power source; eufy does not include a power adapter. The built-in battery is rated up to 6 months per charge.
- Pair it and set your codes. Add the keypad in the eufy Security app, then create access codes of 4 to 8 digits for the people who need them.
- Mount indoors near the entry. Use the supplied adhesive stickers or the mounting screws, indoors near the entry. Test the connection to the HomeBase before you commit to the spot.
Included with your order
Supplied items
- 1 × eufy Security Keypad E10, Manufacturer Renewed, Excellent cosmetic grade
- Supplied information card
- Mount
- Mounting screws and wall anchors
- USB charging cable
- Printed instruction manual
Not included
- HomeBase: not included; a compatible HomeBase is required and sold separately
- USB power adapter: eufy's box list names only a charging cable, so charge from any Micro-USB power source
- Camera, motion sensor or entry sensor: none included, these are separate system components
Questions people ask.
Is an Excellent-grade unit worse at its job than a new one?
No. The grade describes the housing, not the electronics. A renewed unit runs the same published spec sheet. The difference is cosmetic marks and the plain packaging it ships in.
Does this keypad work without a HomeBase?
No. eufy's own manual says to finish setting up your HomeBase before adding the keypad, and the product page lists only paired HomeBase models. It has no useful standalone alarm function.
Does the panic button call for help?
No. Holding the SOS control triggers the paired HomeBase's alarm and sends an app notification (eufy's pages say 2 or 3 seconds). It is a local alarm trigger, not a monitoring service.
How many people can have their own code?
Codes are 4 to 8 digits and are set per person in the eufy Security app. The maximum code count is unconfirmed; ask us first if your household needs a specific number.
When will it ship, and what does delivery cost?
We do our best to get orders out the same day. Same-day to 1 business day is our typical dispatch time from Townsville. During busy periods it can extend, though that is rare. Australia Post Express is included on every order over $99.00. Under $99.00 it is $9.95 tracked or $12.95 Express.
Who covers the warranty?
We do. CamGuard Australia is an independent importer and reseller, and this product carries our own 12-month warranty. It is not a manufacturer warranty. Your rights under Australian Consumer Law apply on top. Faulty or not as described inside that year and we cover the return postage.
Can I return it if I change my mind?
Yes, within 30 days of delivery if it is complete and unused. You pay the return postage and the original shipping is not refunded. Faulty or not-as-described returns are always free.
Independent importerWe buy genuine eufy stock and sell it under our own name. Not an official eufy dealer.
Our own 12-month warrantyHonoured by us in Townsville, not by the manufacturer. Faulty inside a year and we pay the return postage.
Express as standardAustralia Post Express included on every order over $99.00, from Townsville, Queensland.
Condition stated up frontThe grade on this listing is spelled out above so nothing about the unit is a surprise.
Keypad E10, renewed · excellent.
A physical control point for a compatible HomeBase system. Near-new cosmetics with little to no visible marks, full working order, and our 12-month warranty. If that is the trade you want, this is the listing.
The Door’s Terms & Conditions
By leaving,
you agree…
Leaving home comes with one small agreement: use this keypad to set your compatible alarm system, then get on with your day.
eufy Security Keypad T8960 · Manufacturer Renewed Excellent (Grade A). Physical controls for arming and disarming your compatible eufy system. The hallway has become an office, but only in this fictional agreement.
Compatible eufy HomeBase required. No hub included.
This is an add-on keypad, not a door lock, camera or complete alarm system. It does not work by itself.
01
Prerequisite clause · read before signing the metaphor
The HomeBase is the other party.
Your keypad sends control commands to a compatible eufy HomeBase. The original HomeBase, HomeBase E, HomeBase 2 on firmware v2.1.8.8h or later, per eufy's keypad page, HomeBase 3, HomeBase Mini and HomeBase Professional S1 support the T8960.
No HomeBase is included with this listing. If you do not already have a compatible hub, obtain one separately before expecting the keypad to operate.
Guide note: the hallway has acquired no managerial powers. The HomeBase still does the system work.
Condition schedule A
The cover condition is stated in full.
This is Manufacturer Renewed Excellent stock, with minimal to no visible signs of previous use. It has been professionally refurbished and tested by eufy.
The grade describes the keypad’s cosmetics. It does not unlock a different alarm mode, provide a higher security tier or turn a renewed item into factory-new stock.
A
Guide note: the “excellent” part belongs to the condition. We cannot certify the household’s punctuality.
Item record · this listingGrade A
Excellent condition
Minimal to no visible signs of use. Previously used and manufacturer renewed, with the normal model-specific accessory set included.
We do not claim we tested your individual unit. Expect renewed packaging. Your 12-month CamGuard Australia warranty is our own cover, in addition to your rights under Australian Consumer Law.
The operative words
Four mode choices.
Four mode choices.
No search for the app icon.
The keypad puts Home, Away, Custom and Off mode selection on physical controls. Use them with the system you have paired and configured.
Home
Away
Custom
Off
These drawn labels explain the choices; they are not working controls. The actual hardware is shown above, including its numeric keys and mode buttons.
Guide note: “Custom” means a configured system mode. It does not include a tailor for the hallway curtains.
Departure clause
Shoes. Keys.
Shoes. Keys.
Choose the mode.
Use Away mode when that is the alarm behaviour you want for an empty home. Configure the system first so you understand which paired devices and actions belong to that mode.
The keypad makes the control available at a convenient indoor position. It does not know whether you remembered the shopping list or left somebody in the lounge.
Unfold the departure note
Follow eufy’s arming instructions and your configured system settings. Confirm the mode change instead of assuming that a button press has completed it. Tell other authorised household users how the setup behaves, including any delays you have configured.
The fictional agreement does not set a fixed countdown. Your actual system’s settings do.
Leaving?
Choose your configured mode.
Then find the shoes.
Choose your configured mode.
Then find the shoes.
Return-home counter-signature
Home again.
Home again.
The paperwork gets shorter.
Disarm the compatible system using the keypad according to its instructions and your configured access arrangements. A physical keypad gives you a consistent place to do that.
Choose an indoor location that suits the household, and keep authorised users familiar with the system. The agreement cannot remember a forgotten code on anyone’s behalf.
The household has returned.
Guide note: this is a signature in a drawing. The keypad does not unlock the door or turn the lights on by legal decree.
HOUSEHOLD AMENDMENT
Your system, your configured modes.
Home mode and a configured Custom mode provide alternatives to Away. Which devices respond, and how they respond, depends on the compatible system and the settings you choose.
The agreement has room for a routine. It has no authority over the person who puts mugs on the wrong shelf.
Variation by agreement
Everybody home is a different situation.
Mode controls are useful because “we are in” and “we have gone out” are different household states. The keypad is an input device for those choices.
Guide note: it is not a new sensor. Adding a keypad does not add a camera view, movement detection or door-contact detection.
The clause with the red pen
A panic control is not a call centre.
The T8960 has a panic/SOS control. Learn its operation and your system’s configured response using eufy's instructions before you need it.
Guide note: the word “panic” describes a control. It does not employ an emergency dispatcher.
No response service is included.
This purchase does not include professional monitoring, emergency dispatch or a guarantee that somebody will attend. It is a keypad for a compatible HomeBase system.
The keypad controls the configured system; it does not record video or prevent incidents. The imaginary fine print has had its superhero clause removed.
Compatibility annex · actual names, plain rules
Parties to this arrangement.
- Original HomeBaseCompatible with T8960; use current firmware.
- HomeBase ECompatible with T8960; use current firmware.
- HomeBase 2Firmware v2.1.8.8h or later, per eufy's keypad page.
- HomeBase 3Compatible with T8960; use current firmware.
- HomeBase Professional S1T8960 is listed in eufy’s compatibility table.
- HomeBase MiniListed in eufy’s August 2026 compatibility guide; use current firmware.
HomeBase required and sold separately. No hub is included. It pairs with HomeBase 2, HomeBase 3, HomeBase Mini and HomeBase Professional S1 on the firmware listed above.
The annex refuses to accept “the white box near the router” as a model number.
Commencement instructions
Make the agreement operational.
-
01
Prepare the HomeBase
Have your compatible HomeBase working in the eufy app. Update it and confirm the required firmware. A disconnected hub cannot countersign the setup.
-
02
Charge and add the keypad
Follow eufy’s charging and app-pairing instructions. The rechargeable battery is built in, and the supplied charging cable belongs to this standard accessory set.
-
03
Choose an indoor position
Check the connection where you plan to mount it. Use the supplied mounting screws or adhesive arrangement as suitable for the surface and eufy's guidance. Outdoor walls are outside this agreement.
-
04
Confirm the household routine
Configure and try the relevant modes, explain operation to authorised users and check the system’s response. This is the useful version of reading the terms before pressing something.
Technical schedule
The small print grew to a readable size.
- Product
- eufy Security Keypad
- Model
- T8960
- Role
- Add-on alarm-control keypad
- Condition
- Manufacturer Renewed Excellent · Grade A
- Input
- Physical numeric keys and mode controls
- Modes
- Home, Away, Custom and Off
- Hub requirement
- Compatible eufy HomeBase required; none included
- Standalone operation
- No
- Location
- Indoor use; not waterproof
- Power
- Built-in rechargeable battery
- Mounting
- Adhesive or screws, following eufy's guidance
- Additional control
- Panic/SOS; no response service included
- Cosmetic description
- Minimal to no visible signs of use
- Warranty provider
- CamGuard Australia · own 12-month warranty
Guide note: no fine print has been shrunk to fit underneath an invented certification sticker.
The supplied-items envelope
The standard accessories are in.
Included with this renewed keypad
- One eufy Security Keypad T8960
- Mounting screws
- Charging cable
- Adhesive mounting stickers
- Owner’s manual
- Supplied information card
No HomeBase is included. No camera, motion sensor or entry sensor is included. Those are separate system components, not extras hiding in the envelope.
Guide note: “standard accessories included” has been written in full. The envelope has stopped trying to pass off a hub as stationery.
Outside the agreement
A few requests this keypad cannot approve.
- “I need a complete alarm system in this purchase.” A compatible HomeBase and any required detection devices are separate.
- “I want something that unlocks my front door.” This is not a door lock or access-control keypad.
- “I need an outdoor keypad.” T8960 is for indoor use and is not waterproof.
- “I want it to film the hallway.” There is no camera in this keypad.
- “I require factory-new stock.” This is manufacturer renewed, with the Excellent-grade cosmetic description stated above.
- “I want somebody dispatched when I press SOS.” No monitoring or response service is part of this listing.
Clause ninety-seven: finding your shoes remains outside scope. Choosing an alarm mode is a much more reasonable request.
Questions put to the clerk
Read the useful clauses.
Will this keypad start working without the hub?
No. It requires a compatible eufy HomeBase and does not operate as a standalone alarm or direct-to-router keypad. No HomeBase is supplied in this purchase. Update your hub to the firmware in the compatibility annex, including the stated HomeBase 2 requirement, before adding the keypad to an existing setup.
Does “the door’s agreement” mean it unlocks a door?
No. That is the fictional world used to explain household alarm routines. The T8960 controls a compatible eufy alarm system’s modes; it is not a lock, door-entry reader or motorised latch. If physical door unlocking is your requirement, you need a suitable smart lock rather than this alarm-control accessory.
What does the Excellent condition schedule actually promise?
It promises Manufacturer Renewed Excellent stock with minimal to no visible signs of previous use. The product was professionally refurbished and tested by eufy. It is not factory-new stock, and we do not claim to have tested your individual unit. Normal model-specific accessories and our own 12-month warranty are included.
Can I put it beside an exposed front gate?
No. This keypad is intended for indoor use and is not waterproof. Choose a suitable indoor mounting position, confirm its connection with the compatible HomeBase and follow eufy’s installation instructions. The drawn doorway in this listing is scenery, not evidence of an outdoor rating or permission to ignore exposure.
Does the panic control send a person to my address?
No monitoring or emergency response service is included. The keypad’s panic/SOS control works within the configured compatible system; learn eufy’s instructions and what your setup actually does. This product listing does not promise attendance, prevention of incidents or any other security outcome simply because a control has been pressed.
Does a different mode add a missing sensor?
No. Modes change configured system behaviour; they do not create hardware that is not installed. The keypad does not add a camera, motion detector or entry sensor. Your available setup depends on compatible devices you pair and configure separately. The standard accessories in the envelope are mounting and charging items, not extra detection equipment.
When is the dispatch paperwork normally completed?
We do our best to dispatch the same day. Same-day to one business day is our typical dispatch time from Townsville, QLD; during busy periods it can extend, although that is rare. Australia Post transit time is separate and varies. Tracking is the practical record of the parcel’s progress after dispatch.
Included with your order
- 1 × eufy Security Keypad E10, Manufacturer Renewed, Excellent cosmetic grade
- Supplied information card
- Mount
- Mounting screws and wall anchors
- USB charging cable
- Printed instruction manual
Packaging may vary. Some renewed products arrive in plain protective packaging.
Shipping, warranty and returns.
Shipping
Australia Post Express included on every order over $99.00. Under $99.00: $9.95 tracked or $12.95 Express. We do our best to get orders out the same day; same-day to 1 business day is our typical dispatch time from Townsville, Queensland; during busy periods it can extend, though that is rare.
Warranty
CamGuard Australia is an independent importer and reseller. Our own 12-month warranty applies · not a manufacturer warranty. Faulty or not as described inside that year and we cover the return postage. Your rights under Australian Consumer Law are additional.
Returns
Change of mind: 30 days from delivery, complete and unused, buyer pays return postage, original shipping not refunded. Faulty or not as described: we cover return postage.
Condition on this listing
Manufacturer Renewed, Excellent cosmetic grade. Previously used, renewed by the manufacturer, supplied in protective packaging, which may vary with little to no visible marks.
CamGuard Australia
© 2026 CamGuard Australia · ABN 62 385 894 763 · Townsville, QLD. Independent Australian reseller of eufy cameras, doorbells and locks; not an official or authorised supplier of eufy, Anker Innovations or their affiliates. Trademarks belong to their respective owners.
Condition: Manufacturer Renewed, Excellent cosmetic grade. Previously used, renewed by the manufacturer, supplied in protective packaging, which may vary with little to no visible marks. All refurbishment and testing on renewed stock is attributed to the manufacturer's renewal programme; we describe cosmetics and packaging only and do not test each unit individually. Compatibility: Keypad E10 (T8960) needs a compatible eufy HomeBase, sold separately; eufy's own product page names HomeBase 2 (v2.1.8.8h+), HomeBase 3 (v3.1.0.3+) and HomeBase Professional S1 (v4.1.4.3+); eufy's August 2026 compatibility guide adds HomeBase Mini, and eufy's keypad article names the original HomeBase and HomeBase E; Micro-USB charging cable in the box; eufy's pages disagree on whether an adapter ships. Battery life up to 6 months (180 days) per charge on eufy's own rating; varies with backlight use, signal strength and temperature.
The Fun view's "The Door's Terms & Conditions" is a fictional comedy household-agreement framing for this listing, not a real legal contract, tenancy agreement or government form, and not affiliated with, endorsed by or sponsored by any real legal or government body. Specifications sourced from the manufacturer and believed accurate at time of listing; features and compatibility may be updated without notice.
Product specifications
- HomeBase requirement
- Required: original HomeBase, HomeBase E, HomeBase 2 (firmware v3.4.1.2 or later), HomeBase 3, HomeBase Mini or HomeBase Professional S1. HomeBase sold separately.
- Detection method
- Four modes for arming and disarming, plus a panic button pressed and held for 3 seconds to trigger the alarm
- Power
- Built-in rechargeable battery (2,600 mAh cell) charged over micro-USB at 5 V 1 A. Charging cable included; USB power adapter not included.
- Battery life
- Around 6 months between charges (eufy internal lab testing; actual performance may vary)
- Wireless protocol
- Sub-1 GHz RF to the HomeBase: 920–920.8 MHz on the US version, 866–866.8 MHz on the EU version
- Wireless range
- Up to 200 m (656 ft) in open air
- Operating temperature
- −10 to 50 °C
- Mounting
- Fixed installation with the supplied mounting screws
- In the box
- Keypad T8960, Mounting Screws, User Manual, Charging Cable, 3M Adhesive Sticker * 2, Welcome Card
- Color
-
- White
- Power source
-
- Battery-powered
- Rechargeable
- Connectivity technology
-
- Wireless
- Mounting type
-
- Wall
- Control type
-
- Button
Proof from real orders
Customer reviews
Product feedback and verified-buyer experiences collected by Judge.me.