eufy Security Keypad | Brand New
Sale price
$95.00
Regular price $99.95
Skip to product information
eufy Security Keypad | Brand New
Sale price
$95.00
Regular price $99.95
CamGuard Australia
Independent eufy specialists · Townsville QLD
📦 Brand new · Factory sealed · Original retail box
eufy Security Keypad (T8960)
Every house has a code somebody set once and nobody has changed since. This is the wall-mounted box that finally gives it somewhere to live: key in a PIN to arm or disarm your eufy system, no phone hunt required.
wifi: on the modem
garage: ask Dad
alarm: ask Nan
⚠ Hub required: this keypad only works connected to a eufy HomeBase 2, HomeBase 3 or HomeBase Pro. Sold separately. Without one it has no function at all.
Read this one
It is an accessory. It needs a HomeBase.
The keypad is not a security system on its own. eufy states plainly that it must be connected to a HomeBase to function. No hub means no arming, no disarming, no panic alarm, nothing. It talks to the hub over a sub-1GHz radio link, and the siren you hear is the HomeBase's, not the keypad's.
eufy lists three compatible hubs, each with a minimum firmware version:
- HomeBase 2, on firmware v2.1.8.8h or above
- HomeBase 3, on firmware v3.1.0.3 or above
- HomeBase Pro, on firmware v4.1.4.3 or above
Those firmware numbers are not decoration. A hub sitting on old firmware is exactly how a brand new keypad ends up looking broken on the kitchen bench. Update the HomeBase in the eufy Security app before you pair anything.
Any other hub, including the HomeBase Mini, MiniBase and HomeBase E, is not on eufy's compatibility list, so we do not list it as compatible either. If your hub is not one of the three named above, check with eufy before you buy.
Condition: brand new, still sealed
This is factory-sealed stock in its full original retail packaging. Never opened, never used, never mounted on somebody else's laundry wall. The box goes to you the way it left the production line.
Before it ships, every unit's serial number is photographed and logged at dispatch, so your warranty record exists before the parcel does.
Covered by our in-house 12-month CamGuard warranty. That is a CamGuard warranty, not a manufacturer warranty, and it sits on top of your rights under Australian Consumer Law.
6access codes per HomeBase
180 daysper charge, eufy's rating
4modes: Away, Home, Custom, Off
30 secexit delay, Home to Away
200 mopen-air range to the hub
3keypads max per HomeBase
The code goes on the wall, not in your pocket
A physical numeric keypad, and nothing else. No screen, no menus, no firmware update mid-doorway. Key in an access code and the whole eufy system arms or disarms, which matters most for the people in the house who will never open the app: the teenager, the visiting parent, anyone carrying two bags of shopping and a set of keys in their teeth.
Four modes sit on the buttons: Away, Home, Customized and Off. The custom one is yours to build in the eufy Security app. Switch between the Home and Away presets and you get a 30-second exit delay, which is roughly the gap between deciding to leave and remembering the bins.
The buttons backlight themselves in low light, courtesy of an ambient light sensor. More on that sensor shortly, because the internet has it wrong.
Everyone gets their own, and Nan gets hers
Each HomeBase supports up to six access codes, four to eight digits each by default. Codes can be given an expiry date, which is a very polite way to end a house-sitting arrangement without a conversation about it.
There is also an emergency code you can set in the app. Entering it disarms the alarm and quietly sends a message to your emergency contacts, rather than announcing anything in the room.
Six is the ceiling, so pick your six. Nan will use hers. Nan will also tell the neighbour what it is, and that is a household policy problem rather than a product one.
The little sensor on the front is not watching you
Half the listings on the internet call it a motion sensor. eufy's own manual labels it that way too. eufy's support team has since corrected it in writing: it is an ambient light sensor. It notices that the room has gone dark and lights up the buttons. It does not detect motion, and we are not going to sell it to you as though it does.
What is separate is the panic button. Press and hold it for three seconds and the alarm sounds from your HomeBase while notifications go out through the eufy Security app and by email to the account. It alerts your own account. It does not contact emergency services or a monitoring centre, and nobody is dispatched.
The link back to the hub is a sub-1GHz radio connection, not Wi-Fi and not Bluetooth, rated by eufy at open-air distances up to 200 metres. There is nothing to join to your network and no password to lose.
"Every Australian household runs on a code somebody set in a hurry years ago. This is just a tidier place to keep it than the side of the fridge."The vibe, in one sentence
The honest bit
The old list, with the wrong entries crossed out and the real ones written underneath. Everything here comes from eufy's manual, product pages or support articles.
Crossed out: "works on its own"
It does not work on its own.
Without a eufy HomeBase 2, HomeBase 3 or HomeBase Pro it has no function at all: no arming, no disarming, no panic alarm. It is a radio remote for a hub, and the hub is sold separately. If you do not own one, this is not the product to start with.
Crossed out: "USB-C, surely"
It charges over Micro-USB.
Both current eufy manuals still show a Micro-USB port, and there is no USB-C revision. The charging cable is in the box. A wall plug is not, so use a standard 5V 1A USB charger from the drawer that already has four of them in it.
Crossed out: "IP65, mount it outside"
eufy publishes no weather rating for this keypad.
None: not on the product pages, not in the manuals. The IP65 line you may have read elsewhere is not a eufy figure. eufy's own instruction is not to expose the device to strong sunshine or a wet environment, so treat it as indoor or genuinely sheltered mounting. Rated for use between -10°C and 50°C, stored between -20°C and 60°C.
Crossed out: "a code for everyone"
Six access codes, and three keypads, per HomeBase.
Six codes of four to eight digits each, and a maximum of three keypads paired to one hub. A big household or a house with four ways in will hit that ceiling, so count the doors and the people before you order.
Crossed out: "built-in motion sensor"
That sensor is an ambient light sensor.
It backlights the buttons when the room is dark. eufy's manual mislabels it and eufy's support team has explicitly corrected the record. There is no motion detection in this device.
Crossed out: "pop a AA in it"
The battery is built in.
A 2600 mAh rechargeable cell, with no user-replaceable battery documented anywhere by eufy. eufy rates it at 180 days, about six months, per charge, from their own internal lab testing. Real life depends on how much traffic goes through your door.
Crossed out: "the keypad has the siren"
The siren is in the HomeBase.
The keypad triggers, the hub sounds. There is also no display screen on the keypad, so status is read from the button lights and the eufy Security app, not from a panel.
None of that is buried in a spec sheet on purpose. We would rather you knew it before the box arrives than after.
Why buy it from CamGuard?
12-month CamGuard warranty
Our own in-house warranty on every unit we sell. Not a manufacturer warranty: it is us, in Townsville, and it applies in addition to your Australian Consumer Law rights.
Serial photographed at dispatch
Every unit's serial number is photographed and logged before it ships, so your warranty record exists from day one and you never have to find the sticker.
eufy is all we do
Independent eufy specialists. Hub questions, firmware questions, "will this pair with the HomeBase I already own" questions: ask before you order, not after.
Dispatched in 1 business day
From Townsville QLD, with tracking on every parcel.
Full specifications
Written up off eufy's manual and product pages. Anything eufy does not publish is not on the board.
| Model | eufy Security Keypad, T8960. Also sold under the name eufy KeyPad E10: same hardware, two names. |
|---|---|
| Condition | Brand new, factory sealed in its original retail packaging |
| Hub requirement | A eufy HomeBase is required. It does not work standalone. |
| Compatible hubs | HomeBase 2 (v2.1.8.8h or above), HomeBase 3 (v3.1.0.3 or above), HomeBase Pro (v4.1.4.3 or above) |
| Keypads per HomeBase | Up to 3 |
| Keypad type | Physical numeric keypad |
| Display | None |
| Core function | Key in an access code to arm or disarm the eufy security system |
| Security modes | Away, Home, Customized (CUS) and Off. Custom modes are built in the eufy Security app. |
| Exit delay | 30 seconds when switching between the Home and Away preset modes |
| Access codes | Up to 6 per HomeBase, 4 to 8 digits by default, with per-code expiry dates |
| Emergency code | A duress code set in the app: entering it disarms the alarm and sends a message to emergency contacts |
| Panic button | Dedicated button. Press and hold for 3 seconds to trigger the alarm from the HomeBase, plus app and email notifications. |
| Wireless link | Sub-1GHz RF to the HomeBase. Not Wi-Fi, not Bluetooth. |
| Range | Up to 200 m (656 ft) to the HomeBase in open area |
| Battery | Built-in rechargeable cell, 2600 mAh, not user-replaceable |
| Battery life | Up to 180 days, about 6 months, per charge. eufy states this is internal lab testing and actual performance varies. |
| Charging port | Micro-USB, not USB-C. Charging cable included, wall charger not included. |
| Charging input | 5V 1A |
| Button backlight | Ambient light sensor lights the buttons in the dark. It is not a motion sensor. |
| Mounting | Wall bracket included. Fix it with the supplied 3M adhesive strips or the supplied screws (6 mm drill bit), then slide the keypad down onto the bracket until it snaps in. |
| Operating temperature | -10°C to 50°C |
| Storage temperature | -20°C to 60°C |
| Weather rating | None published by eufy. eufy directs that the device must not be exposed to strong sunshine or a wet environment, so indoor or sheltered mounting only. |
| Colour | White |
| Dimensions and weight | Not published by eufy, so not stated here |
Will it work with your setup?
The hub question decides everything else. Start at the top.
YES
eufy HomeBase 2, on firmware v2.1.8.8h or above.
YES
eufy HomeBase 3, on firmware v3.1.0.3 or above. eufy's own HomeBase 3 compatibility table lists T8960 as compatible.
YES
eufy HomeBase Pro, on firmware v4.1.4.3 or above.
YES
eufy Security app, free on iOS and Android. Access codes, modes and the emergency code are all set there.
NO
Working on its own. With no HomeBase connected, the keypad has no function: eufy states it must be connected to a HomeBase to work.
NO
Wi-Fi or Bluetooth pairing. It uses a sub-1GHz radio link to the HomeBase instead, so it never joins your home network.
NO
Exposed outdoor mounting. eufy publishes no weather rating and warns against strong sunshine and wet environments.
NOTE
Other hubs, including HomeBase Mini, MiniBase and HomeBase E. eufy's compatibility list names HomeBase 2, HomeBase 3 and HomeBase Pro only, so we do not claim any other hub either way. Check with eufy first if yours is not one of the three.
NOTE
Firmware comes first. Update your HomeBase in the eufy Security app before pairing. eufy qualifies every compatible hub with a minimum firmware version, so a hub below it can behave as though the keypad is faulty.
NOTE
Household limits. Up to 3 keypads and 6 access codes per HomeBase, so plan the doors and the people before you order a second one.
Probably not for you if…
- You do not own a HomeBase 2, HomeBase 3 or HomeBase Pro and do not plan to buy one
- The only spot you have for it is an exposed outside wall
- You need more than six codes, or more than three keypads on one hub
- You were counting on USB-C charging
- You want a status screen to read at a glance
Perfect for…
- Households where half the family will never open the app
- Kids home before the adults, with their own code instead of yours
- Guests, cleaners and house-sitters who need a code with an expiry date on it
- Anyone with a HomeBase already installed and no tidy way to arm it at the door
- Hallway, garage and laundry walls, indoors and out of the weather
Set up in four steps
1Charge it first
Use the included Micro-USB cable with any standard 5V 1A USB charger you already own.
2Update the hub
In the eufy Security app, update your HomeBase: v2.1.8.8h+ (HB2), v3.1.0.3+ (HB3), v4.1.4.3+ (Pro).
3Add it and set codes
Add the keypad in the app, then set your access codes (4 to 8 digits), the modes and the emergency code.
4Stick it or screw it
Fix the bracket with the 3M strips or the screws (6 mm bit), then slide the keypad down until it snaps in.
What is in the box
Sealed retail packaging, containing:
- 🔢 eufy Security Keypad (T8960)
- 🔩 Wall mounting bracket
- 🪛 Mounting screws
- 🔌 Micro-USB charging cable
- 🧷 2 x 3M adhesive stickers
- 📄 User manual and welcome card
Not included
- ✗ A eufy HomeBase. One is required, sold separately.
- ✗ A USB wall charger. The cable is included, the plug is not.
- ✗ A siren. The alarm sounds from the HomeBase.
Worth knowing: eufy's own Australian product page lists a shorter set of box contents than the manual does, leaving out the bracket, screws, adhesive strips and cable. We have gone with the manual, which is the more complete list.
Shipping, warranty & returns
🚀 Express as Standard
Australia Post Express included on every order over $99.00. Under $99.00 it is $9.95 flat tracked, or $12.95 for the Express upgrade. Dispatched in 1 business day from Townsville QLD, tracking on every parcel.
🛡️ 12-month warranty
Our in-house CamGuard warranty, not a manufacturer warranty, in addition to your Australian Consumer Law rights. Faulty and warranty returns are always free.
↩️ 30-day returns
Changed your mind? Return within 30 days of delivery. The buyer covers return postage and the original shipping is not refunded. Have the serial number handy to start a return.
The notes on the fridge
Tap a note to read the rest of it.
Do I actually need a HomeBase?
Yes, and there is no way around it. eufy states that the keypad must be connected to a HomeBase to function. It works with HomeBase 2 (firmware v2.1.8.8h or above), HomeBase 3 (v3.1.0.3 or above) and HomeBase Pro (v4.1.4.3 or above), all sold separately.
With no hub connected it does nothing at all: no arming, no disarming, no panic alarm. The alarm it triggers is the HomeBase's siren, not its own.
Will it work with a HomeBase Mini, MiniBase or HomeBase E?
eufy's compatibility list names HomeBase 2, HomeBase 3 and HomeBase Pro only. Those other hubs are not on it, so we will not list them as compatible and we will not guess in either direction. If your hub is not one of the three named above, check with eufy before you order.
It says brand new. What does that mean here?
Factory sealed, in its full original retail packaging, never opened and never used. Every unit's serial number is photographed and logged at dispatch, so the warranty record is created before the parcel leaves us.
It is covered by our 12-month CamGuard warranty, which is a CamGuard warranty rather than a manufacturer warranty, on top of your Australian Consumer Law rights.
How many codes can I set, and can I expire one?
Up to six access codes per HomeBase, four to eight digits each by default, and each code can be given an expiry date. There is also an emergency code you can set in the app: entering it disarms the alarm and sends a message to your emergency contacts.
Does it detect motion?
No. The sensor on the front is an ambient light sensor that backlights the buttons in the dark, and eufy's support team has confirmed that in writing. If another listing tells you this keypad has a motion sensor, it is repeating a mislabel that appears in eufy's own manual.
Can I mount it outside by the front door?
We would not. eufy publishes no IP or weather rating for this keypad anywhere, and the manual says not to expose it to strong sunshine or a wet environment. Keep it indoors or somewhere genuinely sheltered, and within its -10°C to 50°C operating range.
What charger does it take?
Micro-USB, not USB-C. The charging cable is included; a wall plug is not. Any standard 5V 1A USB charger will do, and you almost certainly have one already.
How long does the battery last?
eufy rates the built-in 2600 mAh cell at 180 days, about six months, per charge, based on their own internal lab testing. Real-world life depends on how often the household comes and goes. The battery is built in and is not user-replaceable.
What happens when I press the panic button?
Press and hold it for three seconds. The alarm sounds from your HomeBase, and notifications go to the eufy Security app and to the account email address.
To be clear about what it is: it alerts your own account and whoever you have set up in the app. It does not contact emergency services and it is not a monitored alarm service.
How big is it and what does it weigh?
eufy does not publish dimensions or a product weight for this model on either product page or in the manual, so we are not going to invent them. Judge it from the photos, and note it is designed to be held on a bracket with two adhesive strips, so it is not a heavy unit.
Is this the same keypad eufy sells?
Yes. It is the same T8960 hardware, sold under two names: eufy Security Keypad and eufy KeyPad E10. eufy Australia's own listed price for it is A$99.95, read on 26 July 2026.
How do warranty claims work?
Message us with your order details and the serial number. Every unit's serial is photographed and logged at dispatch, so the record already exists on our end. Faulty and warranty returns are always free under our 12-month CamGuard warranty, alongside your Australian Consumer Law rights.
Item specifics
| Brand | eufy (by Anker) |
|---|---|
| Model | eufy Security Keypad, also sold as eufy KeyPad E10 |
| MPN | T8960 |
| Condition | Brand new, factory sealed |
| Packaging | Original retail box, sealed |
| Type | Security system keypad (accessory) |
| Colour | White |
| Display | None |
| Power source | Built-in rechargeable battery, Micro-USB charging |
| Connectivity | Sub-1GHz RF to a eufy HomeBase |
| Required hub | eufy HomeBase 2, HomeBase 3 or HomeBase Pro. Not included. |
| Placement | Indoor or sheltered wall mounting |
| Number of units | 1 |
| Custom bundle | No |
| Modified item | No |
Six codes. One of them is Nan's.
Order today and it leaves Townsville within 1 business day, serial photographed and logged, warranty active on arrival. Bring your own HomeBase and your own wall plug.
new alarm code:
not the street number
this time
not the street number
this time