eufy Security FamiLock E34 Palm Vein Smart Lock | Brand New
$449.00
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eufy Security FamiLock E34 Palm Vein Smart Lock | Brand New
$449.00
CamGuard Australia
myHOUSE portal · signed in as: you
Brand new · factory sealed
Out same-day to 1 business day, typically
Service notices
Updated continuously
by nobody
REF — No reference number will be issued. There is nothing to quote.
REMINDER The round cover below the keypad is not a fingerprint sensor. This notice repeats.
NOW SERVING Whoever is at the door with a palm. Quoted wait: 0.6 seconds.
MAINTENANCE The queue has been moved to a different queue. No action required.
REF — No reference number will be issued. There is nothing to quote.
by nobody
myHOUSE › Your property › Front door › Inbox (1)
1
ONE NEW EVENT — identity verified at the front door. No action required.
HOUSEHOLD INBOX · YOUR PALM IS THE LOGIN
Identity verification.
One step. No reference number.
The eufy FamiLock E34 reads the vein pattern under the skin of your palm and throws the deadbolt. eufy publishes 0.6-second recognition at 99.9% accuracy, up to 50 palm profiles, held on the lock. No form. No queue. No hold music.
REF: —
You won't be issued one. Nothing here needs quoting to anybody, ever.
✋ Palm vein · 0.6s (eufy)
📶 Wi-Fi built in · no bridge
🔋 10,000mAh + 750mAh backup
🛡 ANSI Grade 1 · IP65
🚫 No fingerprint reader
Condition — declared up front
Brand new. Factory sealed, full original retail packaging.
A brand new eufy FamiLock E34 in its full original retail box, seal intact — not split from a kit, not open box, not renewed.
It carries our own 12-month warranty — CamGuard Australia's, not a manufacturer warranty — alongside your rights under the Australian Consumer Law. Faulty or not as described inside those 12 months and we cover the return postage.
Factory sealed
Full retail packaging
Model T85P0111
12-month warranty, ours
Palm vein — no fingerprint reader
Your details on file
The figures, as eufy publishes them
Every number below came off eufy's product page for T85P0111 or the official user guide, read 3 August 2026. Where eufy publishes nothing, neither do we.
0.6sPalm vein recognition, 99.9% accuracy (eufy)On file: eufy's figure, not ours. Nobody here stood at a door with a stopwatch.*
50People whose palm vein data the lock storesNote on file: household, in-laws, whoever waters the plants. Enrolment is not means-tested.
8 moRated life of the 10,000mAh main batteryNote on file: rechargeable and removable, 6–8 hours on USB-C when it finally asks.
2 wkEmergency use from the 750mAh backupNote on file: it tops itself up. No form is issued when it does.
Grade 1ANSI certification, plus IP65 weather ratingNote on file: rated for the rain, and for the person standing in it.
0Hubs or bridges required — Wi-Fi is inside the lockNote on file: eufy's own wording is "no bridge required". Also zero: reference numbers.
* One of us did try to time it. The door was open before the phone's stopwatch was.
Identity verification flow
Proving you live here: two available methods
One is how we've all been trained to prove who we are. The other is a door. Every accepted method below is something the E34 genuinely does.
myHOUSE · IDENTITY VERIFICATION● SESSION ACTIVE
Method A — the one you know
Seventeen steps, in order
01Create an account to prove you're the person whose front door this is
02Verify it with a code sent to the address being verified
07Upload one document from Column A, two from Column B (Column B was decommissioned in 2019)
11Your session has expired. Return to step 01
14Reference issued. You'll be asked for it once, at the worst moment
17 Processing. Do not close this window
Your position in the queue
This figure may go up. It has never gone down.
4,3184,3194,3314,3574,318
Method B — the one on this door
One step, held up in front of you
STEP 01
Present your palm. eufy quotes 0.6 seconds at 99.9% accuracy, matched against palm vein data held on the lock — the veins under your skin, not a photo of your hand, not a fingerprint.
✓No reference number issued, because none exists
✓Up to 50 people enrolled — household, in-laws, whoever waters the plants
✓Nothing to remember, type or lose in a bag
Alternative verification methods — assessed
Accepted
Keypad passcode — for people you'd rather not enrol.M-01 · ref —eufy lists an Anti-Peeping Passcode: pad the real code with junk digits and a bystander learns nothing.
Accepted
The eufy app, over the lock's own Wi-Fi — lock, unlock and manage access remotely.M-02 · ref —eufy's words: "no bridge required". No HomeBase, no dongle, no second box on the shelf. Access set to Always, Schedule or One Time.
Accepted
A mechanical key, like a person from history — real keys in the box, under the same cover as the emergency USB-C port.M-03 · ref —eufy says that port "charges the lock or unlock the door in emergency situations". A power bank in the glovebox counts as a spare key.
Accepted
Standing on the inside of your own door — the strongest proof of residence there is.M-04 · ref —The interior assembly carries a thumbturn, a lock/unlock button and a set button (2s to pair, 10s to reset, five presses to recalibrate). No verification step involved.
Conditions
Apple Home, Google Home, Alexa, SmartThings via Matter — under Device › Settings › Work with Matter.M-05 · ref —A hub that supports Matter is required for those ecosystems. The eufy app needs none.
Conditions
A visitor with an expiry date — the dog sitter gets a week, the courier gets one afternoon.M-06 · ref —App access is set to Always, Schedule or One Time. Nobody has to hand a key back, or explain why they still have it.
Not accepted
Fingerprint. The E34 has no fingerprint reader.M-07 · ref —eufy's exterior diagram lists a palm scanner, motion sensors, a keypad, the USB-C port with keyhole, and the status light. There is a round cover below the keypad that looks exactly like a fingerprint sensor. It is not one. People press it hopefully. It does nothing.
Not accepted
A storm door, or the door behind one — refused at the outer door, the most bureaucratic outcome available.M-08 · ref —eufy's guide opens with it: not compatible with storm doors, or doors behind them. No appeal, no review, no form.
Not accepted
A camera watching you prove it — there isn't one in this lock, which is rather the point.M-09 · ref —eufy's video lock line is a different product. This one has a palm scanner, motion sensors, a keypad and a status light.
Behind the front counter
Three things worth knowing before you buy
01 · Power
Two batteries, so the door never argues
A 10,000mAh pack does the work — eufy rates it at up to 8 months. Behind the cover, a 750mAh backup it tops up itself: up to 2 weeks of emergency use.
02 · Connection
The Wi-Fi is in the lock
No bridge required, in eufy's words. The lock joins your network itself, so remote locking through the app costs nothing extra in hardware.
03 · Install
A deadbolt swap, tape measure first
Under 15 minutes and no drilling, per eufy, on a door already prepped for a deadbolt. The catch is the prep — it's specified around US and Canada dimensions, so measure first.
The honest bit
Notice of assessment
Issued before purchase, not after. Better to find a dealbreaker here than at the door, screwdriver in hand.
myHOUSE · Assessment outcomeFindings on the FamiLock E34
before
buying
01eufy does not sell the E34 in Australia. We checked eufy's AU smart lock range on 3 August 2026: the FamiLock line there is the S3 Max. No local retail channel for this model and no Australian RRP to compare against — our own 12-month warranty is the support path you actually have. Firmware and the app are handled globally by eufy.
02There is no fingerprint reader. Palm vein, keypad, app, key. If you want fingerprint, this is the wrong model and we'd rather lose the sale than the argument.
03It replaces a deadbolt, not your handle set. Your handle stays put; a door with no separate deadbolt bore isn't a fit.
04Measure the door — it's specified around US and Canada prep. Thickness 35–55 mm, cross bore 38 or 54 mm, backset 60 or 70 mm, door hole 25.4 mm, strike hole 25.4 mm, clearance 45 mm. Plenty of Australian doors land inside those. Yours might not.
05Storm doors are out. eufy's guide opens with it: not compatible with storm doors, or doors behind them.
06No charger in the box, and it arrives nearly flat. eufy's "What You Need (Not Provided)" list is a Phillips screwdriver, a 5V/2A adapter and a USB-C cable. The battery ships under 30% for transport rules and wants 6–8 hours before first use — flat, it may not add to the app at all.
07You'll need an account to open your own front door from your phone. Setup step one is the eufy app and a sign-up, plus a Matter hub for the third-party ecosystems. Palm, keypad and key work regardless.
08What eufy doesn't publish, we don't invent. No passcode capacity, app-user limit, Wi-Fi band or finish range — left off the spec table rather than filled in with something plausible. The palm figures are eufy's, untimed by us.
THIS NOTICE IS NOT A BILL. Nothing in it requires you to phone anybody between 8am and 4pm, or be told your call is important to us. No reference number is issued with this notice, because there is nothing to follow up.
Who you're dealing with
Why buy it from us
Genuine stock, sitting here
An independent importer of genuine eufy Security products, with this unit on our own shelf in Queensland — not drop-shipped from a warehouse whose tracking never moves.
Dispatch without the queue
We do our best to get orders out the same day; same-day to 1 business day is our typical dispatch from Townsville. In a busy period it can extend a little, though that's rare.
A warranty we answer for
12 months, honoured by us, on top of your Australian Consumer Law rights. Faulty or not as described and we cover the return postage.
Measurements before money
Send your thickness, backset and cross bore first. We'd rather talk you out of a lock that won't fit.
Eligibility criteria
What it fits, and what it doesn't
YesA standard hinged entry door, 35–55 mm thick, backset 60 or 70 mm (faceplate rotates 180°), cross bore 38 or 54 mm — at 38 mm, remove a spacer.
YesNo HomeBase and no bridge — Wi-Fi is built in for the eufy app.
YesApple Home, Google Home, Alexa and SmartThings — via Matter, with a Matter hub.
NoFingerprint unlock — no fingerprint reader on this model. Palm vein, keypad, app, key.
NoStorm doors, doors behind them, or doors with no separate deadbolt bore.
NoA camera in the lock — eufy's video lock line is a different product.
NoteStrike hole at least 25.4 mm deep, 45 mm clearance from your existing lock — a shallow frame hole can make calibration fail.
NoteRound latch recess — a rectangular one takes the deadbolt directly; a round one needs a drive-in faceplate from eufy Support.
NoteNot in eufy's Australian range (checked 3 August 2026), so our 12-month warranty is your practical support path.
Application unsuccessful if
- You specifically want fingerprint unlock — this model doesn't have it
- Your door is a storm door, or sits behind one
- It falls outside 35–55 mm thick, or has no separate deadbolt bore
- You want a local manufacturer counter — eufy doesn't list the E34 on its AU store
- You'd rather never charge a lock — this takes USB-C, not fresh AAs
Approved for
- Arms full, every single time — shopping, toddler, dog lead, and a door that opens anyway
- Households enrolling several people — up to 50 palm profiles is a lot of relatives
- People who refuse to buy a hub just to lock a door remotely
- Matter households already running Apple Home, Google Home, Alexa or SmartThings
- Anyone who wants a real key and an emergency USB-C port as genuine fallbacks
- Buyers who measured first and landed inside eufy's numbers
- People who want the factory-sealed retail box
Processing your application
- 1 · Charge it fully first — 6–8 hours on USB-C. Red LED charging, blue full
- 2 · Measure the door — and confirm it isn't a storm door
- 3 · Fit the deadbolt — 60 mm as supplied, faceplate rotated 180° for 70 mm
- 4 · Hang the exterior assembly — tailpiece through the deadbolt, cables underneath
- 5 · Mount the interior side — cables through the plate (mind the UP/DOWN markings), power cable first, radar cable second
- 6 · Strike plate, battery, app — then register your palm vein ID
- 7 · There is no step 7. That's the whole idea. Nobody rings to confirm receipt of step 6
Enclosed with this notice
- Exterior assembly — palm scanner, motion sensors, keypad, emergency USB-C port and keyhole, status light
- Interior assembly — thumbturn, lock/unlock button, battery compartment, set button
- Deadbolt (adjustable 60/70 mm), strike plate and reinforcer, all four screw sets, spare screw
- Rechargeable 10,000mAh battery
- Mechanical keys and the quick start guide
- Not included: a 5V/2A adapter, USB-C cable and Phillips screwdriver — eufy's "What You Need (Not Provided)" list
Record of details held
Specifications
Sourced 3 August 2026 from eufy's product page for T85P0111 and the official user guide (T85P0).
Producteufy FamiLock E34 smart deadbolt
ModelT85P0111 (user guide code T85P0)
Unlock methodsPalm vein · keypad passcode · eufy app · mechanical key · Matter platforms
Biometric typePalm vein — not a fingerprint reader; this model has none
Palm capacityUp to 50 people
Recognition0.6 seconds at 99.9% accuracy (eufy's figures)
Main battery10,000mAh rechargeable lithium, removable · up to 8 months rated
Backup battery750mAh non-removable · up to 2 weeks emergency use · recharged automatically
ChargingUSB-C, 6–8 hours · red LED charging, blue full · adapter and cable not supplied
FallbacksEmergency USB-C port outside · mechanical keyhole, keys supplied
ConnectivityBuilt-in Wi-Fi — no bridge, no HomeBase
Smart homeMatter · Apple Home, Google Home, Alexa, SmartThings (Matter hub required)
Appeufy app, account required for remote control
Weather / certificationIP65 · ANSI Grade 1
Door requirementsThickness 35–55 mm · backset 60 or 70 mm · cross bore 38 or 54 mm · door hole 25.4 mm · strike hole 25.4 mm deep · 45 mm clearance
Interior controlsThumbturn · lock/unlock button · set button (pair 2s, reset 10s, recalibrate ×5)
Not compatible withStorm doors, and doors behind them
Install timeUnder 15 minutes, per eufy, once measured and charged
Passcode capacityNot published by eufy. This row stays empty rather than plausible.
Reference numberNone issued. None exists. None will be quoted back to you at the counter.
Hold musicThe department responsible was quietly abolished.
ConditionBrand new, factory sealed, full original retail packaging
Warranty12 months, CamGuard Australia — not a manufacturer warranty
Terms of this correspondence
Shipping, warranty and returns
Shipping
Australia Post Express included on every order over $99.00. Under $99.00: $9.95 flat tracked ($12.95 Express upgrade). We do our best to get orders out the same day; same-day to 1 business day is our typical dispatch from Townsville. During busy periods that can extend a little, though it's rare.
Warranty
A 12-month CamGuard Australia warranty, in addition to your rights under the Australian Consumer Law. Our own in-house warranty — not a manufacturer warranty, not administered by eufy or Anker Innovations. Faulty or not as described inside 12 months and we cover the return postage.
Returns
Changed your mind? 30 days from delivery. The buyer pays return postage and the original shipping isn't refunded; the item should come back in its original condition and packaging. Faulty or warranty returns are different — we cover that postage.
Conditions apply
Conditions: the door must be a door. The palm must be attached to a person, and that person must be present — a photograph of a hand is not a hand, which is the whole premise of reading veins instead of surfaces. Enrolment stops at 50; relative 51 uses the keypad like everybody else. Nothing here excludes or limits your rights under the Australian Consumer Law, and none of it is a reference number.
Frequently submitted enquiries
Answered without a callback
Does it read fingerprints?
No. It's a palm vein lock — it reads the vein pattern under the skin. The round cover under the keypad looks like a fingerprint sensor on other locks. On this one it isn't.
Do I need a HomeBase or a bridge?
No. Wi-Fi is built in — eufy's wording is "no bridge required" — so the app works without a hub. A Matter hub only comes into it for Apple Home, Google Home, Alexa or SmartThings.
What happens when the battery goes flat?
The 750mAh backup in the cover takes over — eufy rates it at up to 2 weeks, and it runs the lock while the main pack is out charging. Beyond that, the emergency USB-C port outside, and the keyhole.
Will it fit my door?
Measure thickness (35–55 mm), cross bore (38 or 54 mm), backset (60 or 70 mm), door hole (25.4 mm), clearance (45 mm) and strike hole depth (25.4 mm). Send us the numbers for a straight answer.
Does eufy sell this model in Australia?
No. We checked eufy's AU smart lock range on 3 August 2026 and the E34 isn't in it — the AU FamiLock line is the S3 Max. No Australian RRP to quote, no local eufy retail channel, which is why our own 12-month warranty is the support path.
How fast does it ship?
We do our best to get orders out the same day, and same-day to 1 business day is our typical dispatch time from Townsville. During busy periods that can extend a little, though it's rare. Australia Post Express is included on every order over $99.00.
Who handles a warranty claim?
We do. The 12-month warranty is CamGuard Australia's own, not eufy's. Message us with your order number — faulty or not as described and we cover the return postage.
Brandeufy Security (by Anker Innovations)
Model / MPNFamiLock E34 · T85P0111
TypeSmart deadbolt lock, palm vein recognition
ConditionBrand new — factory sealed, full original retail box
Hub requiredNone for the eufy app (Matter hub for third-party ecosystems)
Warranty12-month CamGuard Australia warranty
SellerCamGuard Australia — independent importer, Townsville QLD
Received · no ref issuedCamGuard Australia
✓
Submission complete. No further action required.
A brand new, factory-sealed palm vein deadbolt with its own Wi-Fi, two batteries, a real key as backup and no hub to buy — out of Townsville same day where we can, warrantied by us for 12 months.
You will not be issued a reference number. Hold up a hand instead.
Brand new · factory sealed
Palm vein · no fingerprint reader
No hub, no bridge
Express included over $99.00
Same-day to 1 business day, typically
Our own 12-month warranty
REF: —
myHOUSE · one new event · nothing else pending