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eufy Video Doorbell C30

Name: eufy Video Doorbell C30 | Brand New
Brand: eufy
SKU: CG-DBC30-BN-S
Price: 98.00 AUD
Availability: InStock
Rating: 5.0 (3 reviews)

Condition Brand New

$98.00 $149.95

Know before you buy

The quick decision check

Condition: Brand New
Stock: Available now
Delivery: Australia Post Express $12.95 or Standard $9.95. Express is free once your order reaches $99.
System: Standalone - battery doorbell
Recording mode: Event recording
Power: Battery
Storage: microSD card (sold separately)
Compatible hubs: HomeBase 2, HomeBase 3, HomeBase Mini, HomeBase Professional S1
What you need: No hub required - chime or hub optional

Included items: Read this listing's contents before choosing accessories. A condition grade alone does not tell you which parts or packaging are included.

Compatibility: Battery doorbell that works on its own - records to a microSD card (up to 128 GB, sold separately). No chime in the box: pair eufy Chime 2 (T8026), MiniBase Chime (T8023), a HomeBase or an Alexa Echo speaker (Google speakers cannot act as its chime). Optional hub pairing: HomeBase 2, 3, Mini or Professional S1.

ELECTRICIAN REQUIRED FOR THE HARDWIRED OPTION Battery/app setup is DIY. If installation adds or replaces a doorbell transformer, power point or any other fixed/mains wiring, that work must be completed by a licensed electrician.

What you need to install it

Install type: DIY with optional electrician
You’ll need: Battery route: nothing extra for DIY mounting. Optional hardwired route: existing doorbell wiring - electrician work
Tools: Phillips screwdriver and a drill for the bracket
Time: About 15-30 minutes for the battery route (estimate)

Installation facts checked 12.08.2026

Recording media: This product can use a microSD card. For security-camera recording, we recommend High Endurance media; we do not currently stock the recording-grade card we recommend.

Read the customer reviews

Understand our condition grades Check eufy compatibility

CamGuard Australia lockup styled as a support-console status bar

Session 000001 · T8224 · Human routing: on

Please hold for a human · ServiceNever support portal

A doorbell whose whole trick is recognising a human, sold through the one support desk that connects you to a human in zero seconds.

Human detected.

Callers ahead of you

Hi, I am HOLDBOT. I can help with billing, password resets and links to articles you have already read. The C30 does none of that. It recognises a person at your door and rings the actual decision-maker: you, in a live video call, with nobody ahead of you.

Welcome to ServiceNever. Before we begin, please rate an experience you have not had yet.

AGENT

I found 47 articles about doorbells. None of them are about yours. Would you like them read aloud?

HUMAN

ATTACHMENT · T8224 · 1 OF 1

Human recognised at the front door.
Live video call sent to your phone. Estimated wait: 0:00.HUMAN RECOGNITION = A LABEL FOR A PERSON VS GENERAL MOTION. NOT A NAME. NOT AN ID CHECK.

Ticket #000001Type · new requestPrevious correspondence · noneResolved by you

Rear of the eufy C30 doorbell showing the mounting plate — rear_of_unit.jpg · stapled to the ticket

Condition field · read by a human

Brand New means nobody has opened the ticket.

PackagingFactory sealed in full original retail packaging. Unopened by us, unopened by anyone.

HistoryNo previous doorstep, no inherited app account, no former owner's Wi-Fi password saved somewhere inside it.

ModelT8224, the battery-powered C30. Built-in 5,000 mAh battery, charged over USB-C. The wired-capable C31 is a different model with its own ticket.

RequesterYou. Assignee: also you. The queue is one person long and it is the person holding the phone.

First in queue

Interactive voice response · listen carefully, the options are the product

Press zero. You are the human.

ServiceNever IVR · your doorstep is important to us · press 0 for a human

▌ Connecting to the human with the door · wait 0:00 · that is you

Press zero, or rest on the handset, and the display finishes the sentence.

1
See who is there. 2K FHD in a 16:9 expanded view: the caller and the parcel they are standing on, in one frame.
2
Talk to them. Two-way audio through the eufy Security app, from the couch or from interstate, as long as your phone has internet.
3
Decline gracefully. Quick Responses send a prepared message. Your social battery keeps its factory seal.
4
Review the event. Event History logs motion, human recognition and rings. No hold music is attached to any clip.
5
Night channel. Night vision shows the late caller in black and white when there is no other light nearby, like a serious film about poor timing.
0
Speak to a human. Congratulations, that is you. The person gets tagged, your phone rings, the queue is one deep and you are the one in it.

Hold music · we apologise for the delay we caused

No hold music. Just a person, live.

Smooth Jazz Loop (Extended Edit) Various Nobody · runtime: your afternoon

0:00 · C30 call answeredhold time remaining: none

Time on hold00:00:00The live call goes phone to doorbell. Nobody is between you and the person at the door, so nothing plays while you wait, because you do not.

01
Two-way talkA live conversation through the app. Someone rings, the call pops up on your phone, you accept or decline.
02
Quick ResponsesPrepared replies for couriers and the solar-panel salesperson, delivered in a calm recorded voice, which is more than most of us manage before coffee.
03
Voice memoMiss the ring and the visitor can leave a message. Couriers may finally explain which pot plant counts as a safe place.
04
Live viewOpen the camera from anywhere with internet. No supervisor approval, no quality-assurance disclaimer, no transfer back to the main menu.

eufy C30 2K FHD 16:9 expanded view feature image with a dog carrying mail at the doorstep

Screen share · the one window that helps

A screen share that shows the actual problem.

2K FHD, 16:9 expanded vieweufy's current C30 page describes 2K FHD with a 16:9 expanded view. Older 4:3 or wide-angle figures belong to somebody else's article.

Human versus motionHuman recognition labels a person separately from general motion, so the alert for a courier is not the alert for a palm frond.

Ring eventsA button press is its own entry in Event History, next to motion and human clips. The chronology never asks for a reference number.

Golden retriever not includedThe dog in eufy's picture is carrying the mail. Ours would be reading it. Either way the frame is wide enough to catch both.

doorstep.status · compatibility without the circular links

All systems operational. Some never existed.

All systems operationalUpdated when facts changed · 0 callers waiting

Standalone: 2.4 GHz Wi-Fi + microSD up to 128 GB

The C30 records event clips to its own card with no HomeBase and no monthly plan. The card is not in the carton.

Operational

HomeBase mini · HomeBase 2 · HomeBase 3

eufy's compatibility guide lists all three as supported for T8224. Pairing is a choice for extra storage, not a requirement.

Optional

MiniBase Chime T8023

The indoor chime eufy names for the C30. A supported HomeBase speaker or an Alexa announcement can also make noise inside the house.

Add-on

Your existing wired chime · Wi-Fi Chime T8020 · Chime T8740 / T8742

eufy lists every one of these as not compatible with the C30. A familiar product name does not change the routing.

No service

Alexa and Google Assistant

Both are supported for voice and announcements. Apple HomeKit is not, and rephrasing the request will not change that.

Operational

5 GHz-only Wi-Fi

The C30 joins 2.4 GHz only. A dual-band router is fine if its 2.4 GHz band is switched on and visible.

No service

Incident 0001, open since the factory: there is no chime in the carton. Your phone is the chime until you add one of the devices above. We are disclosing, not upselling.

Ticket thread · internal notes · the part other desks hide

The notes you were never meant to read.

HOLDBOT writes the public reply. A human adds the internal note. On this desk you get both, because a camera records events rather than preventing them, and you should know exactly what it does before you pay for it.

Thread #000001Visibility · customer can see everythingNotes · 7

Great news! The C30 supports a wide range of indoor chime options.

No chime is in the box. The phone is the alert. Indoor sound means adding a MiniBase Chime T8023, a supported HomeBase speaker or an Alexa announcement. Delete "wide range".

Flexible power options let you install the C30 wherever suits you!

Battery only. Built-in 5,000 mAh, charged by USB-C after you lift the whole doorbell off its bracket. No wired mode at any voltage. Wiring is the C31's ticket.

The C30 connects seamlessly to your home network.

2.4 GHz only. A 5 GHz-only network gets nothing. Most routers broadcast both, so switch the 2.4 GHz band on before the customer rings us from the driveway.

Enjoy comprehensive recording of everything that happens at your door.

Event clips only. Motion, human and ring events. No continuous recording, no pre-recording, no ONVIF. eufy keeps those two features for the C31.

Getting started is easy, no account needed!

The eufy Security app and an account are required. That is the one form this desk cannot waive. Local storage itself needs no monthly plan.

Storage is included so you can start recording right away.

Bring the microSD card. Up to 128 GB and not in the carton, or pair a HomeBase mini, 2 or 3. Clips are AES 256-bit encrypted before they reach local storage.

With the C30 installed, your home is completely

Stop that sentence. A camera shows, alerts, records and lets you talk. It does not prevent anything, and we will not write that it does.

eufy C30 live video call shown on a phone, with live video call and voice memo icons — 00:00:03 · live · quick response ▸

Call recording · this call may be recorded, by you

You decide how the call ends.

The C30 does not negotiate with visitors on your behalf. It supplies the picture, the alert and the audio path; the human on the phone decides whether to engage. Fewer escalation loops that way.

RecogniseA label, not an identity. Human recognition separates a person from general motion. It does not know their name, their employer or whether "just a quick question" is accurate.

InspectOpen the live image. The 16:9 expanded view gives you the context around the button. You make the familiar-face call, not a fictional biometric desk.

ConnectTwo-way talk. Phone and doorbell carry the conversation when both have connectivity and the app has microphone permission. No headset, no recorded disclaimer.

RespondPick a Quick Response. Good for parcels and people you would rather not perform for. It delivers the sentence; it cannot make the courier read it.

DeferAllow a voice memo. A missed ring becomes a message instead of a case titled "unknown person near pot plant".

ArchiveReview it later. Local storage holds the clip when configured. A recording documents what the camera saw; it does not undo the visit.

Knowledge base · the article that answers the question

Article 1 of 1 that helps.

Help Centre › Doorbells › C30 › Technical reference (T8224)

Last updated: when the facts changed · Views: yours · Reading time: shorter than the hold

Producteufy Video Doorbell C30

ModelT8224

ConditionBrand New, factory sealed, complete original retail packaging

Video2K FHD, 16:9 expanded view

EventsHuman recognition, general motion, doorbell ring

Night visionBlack-and-white image when there is no other light near the door

AudioTwo-way talk, Quick Responses, visitor voice memo

PowerBuilt-in 5,000 mAh battery, USB-C charging, battery only with no wired mode

Network2.4 GHz Wi-Fi only

Local storagemicroSD up to 128 GB, card not included, or HomeBase mini / 2 / 3

EncryptionAES 256-bit before transfer to local storage

WeatherIP65, with eufy's published range of -20°C to 50°C

RecordingEvent clips only; no continuous recording, pre-recording or ONVIF

Platformseufy Security app and account required; Alexa and Google Assistant; no Apple HomeKit

Indoor chimeNot included; MiniBase Chime T8023 or a supported HomeBase speaker

Was this article helpful?YES · 1NO · 0 An unusual result has been logged for training purposes.

Ticket attachments · 8 files received · 4 files never sent

Everything attached to the case.

From the carton
To you
Subject Re: Re: Re: what is actually in the box

C30_doorbell.unit1 file · T8224

The doorbell itself. Arrived without a zip file, a password or a "final_final" suffix.

quick_start.guide1 file · paper

First-line support you can hold. It never asks whether you cleared your cache.

type-c_cable.usb1 file · USB-C

Charges the built-in battery once the whole doorbell comes inside from its shift.

mounting.bracket1 file · standard

Holds the C30 at the door without opening an installation sub-ticket.

15deg_mount.wedge1 file · angled

Points the camera away from a side wall that keeps joining the night calls.

screw_position.card1 file · template

Finds the holes before the drill creates a problem no article can reverse.

detaching.pin1 file · tiny

Releases the doorbell for charging. Store it somewhere better than a chat transcript.

warning.sticker1 file · adhesive

The only attachment willing to make a short statement without typing dots first.

chime.deviceNOT ATTACHED

MiniBase Chime T8023 and HomeBase speakers are separate purchases.

microsd.cardNOT ATTACHED

Add a card up to 128 GB for standalone event clips.

wall_adapter.plugNOT ATTACHED

eufy's box list has a Type-C cable and no wall adapter. The cable plugs into a USB power source you already own.

wiring.loomNEVER ATTACHED

Not missing. Never existed. The C30 does not hardwire.

Callback request · we will call you when the battery is low

Bring the entire caller inside.

When power runs low, use the detaching pin, lift the complete C30 off its bracket and charge the built-in 5,000 mAh battery over USB-C indoors. That is the whole procedure, and it appears here before purchase rather than after forty minutes with a bot.

TriggerLow-battery notification in the eufy Security app

MethodLift the whole doorbell off the bracket with the detaching pin

ChargerSupplied Type-C cable into a USB power source you already own

Spare batteryNone. The battery is built in. Do not go looking for a hatch.

Wired fallbackNone. That is the C31's queue.

eufy C30 doorbell charging its built-in 5,000 mAh battery through a USB-C cable on a desk

Troubleshooting · steps we make you complete before you may speak to a human

Resolve setup on first contact.

Charge before the bracket.Open the rear port seal, connect the Type-C cable indoors and fill it to full. Meeting the low-battery notification straight after mounting is a ticket nobody wants.
Add the C30 in the eufy Security app.Create or sign in to the required account, pick the model and follow the prompts near your router on the 2.4 GHz band. The 5 GHz queue has no agent.
Prepare event storage.Insert a microSD card up to 128 GB or pair a HomeBase mini, 2 or 3. Trigger motion and confirm the clip reaches Event History while the doorbell is still within reach.
Mount for people, not brickwork.Use the standard bracket or the 15-degree mount. A side wall too close reflects night vision, so angle away from it before your night feed becomes a documentary about masonry.

Ticket closure codes · save yourself the return trip

Closed as won't-fix if...

CODE 01You need wiring.

The C30 is battery only. The C31 is the doorbell for compatible hardwired power.

CODE 02You need all-day video.

No continuous recording and no pre-recording on this model.

CODE 03HomeKit is compulsory.

The C30 does not join Apple HomeKit. Rephrasing the ticket will not change it.

CODE 04Your old chime must ring.

Existing wired chimes, the T8020 and the T8740/T8742 are not compatible.

CODE 05Your Wi-Fi is 5 GHz only.

A 2.4 GHz network is required, even after speaking to a supervisor.

Service level agreement · commercial terms without the chatbot phrasing

The clauses that stay visible.

CLAUSE 1

Shipping and dispatch

Australia Post Express included on every order over $99.00. Under $99.00, tracked delivery is $9.95 and the Express upgrade is $12.95.

We do our best to get orders out the same day. Same day to 1 business day is our typical dispatch time from Townsville, Queensland; during busy periods it can extend, though that is rare. Tracking is always supplied.

CLAUSE 2

Change of mind

Return an unused, complete, resaleable order within 30 days of delivery for a refund. You cover the return postage, and the original delivery charge is not refunded.

Faulty or not as described: we cover the return postage. Nothing here limits your rights under the Australian Consumer Law.

CLAUSE 3

Warranty identity

We provide our own 12-month warranty and handle claims ourselves. It is not a manufacturer warranty.

It sits alongside the consumer guarantees under the Australian Consumer Law, which this clause cannot and does not reduce.

CLAUSE 4

Who you are buying from

CamGuard Australia, Townsville, Queensland. We independently import genuine eufy products and resell them. We are not an authorised eufy dealer and have no endorsement from eufy or Anker Innovations.

Product names and trademarks belong to their owners and appear here for identification.

Live chat transcript · a human answers each line, eventually immediately

Six questions, zero transfers.

Does the C30 need a HomeBase before it will record anything?

No. Give it 2.4 GHz Wi-Fi and a microSD card up to 128 GB and it records event clips on its own, with no monthly plan. HomeBase mini, HomeBase 2 and HomeBase 3 are listed by eufy as compatible and add storage if you want it. The card is not supplied in the carton.

What actually rings inside the house when the button is pressed?

Your phone, through the eufy Security app. There is no indoor chime in the box and the C30 will not drive an existing wired chime. For sound inside, add a MiniBase Chime T8023, a supported HomeBase speaker or an Alexa announcement. eufy lists the T8020 and T8740/T8742 chimes as not compatible.

Is there a wiring option hidden somewhere in the installation menu?

No. T8224 is the battery-only C30: a built-in 5,000 mAh battery, charged over USB-C once the whole doorbell comes off the bracket with the detaching pin. It does not accept hardwired power. If wires matter to you, the C31 is the related model to look at, on its own listing.

Does it record continuously, or capture the moments before a person appears?

Neither. The C30 records event clips for motion, recognised humans and rings. eufy keeps continuous recording and pre-recording for the C31, and neither model supports ONVIF. Live view and two-way talk are available any time through the app; the recording itself stays event based.

Why do some older pages quote 4:3 or a wide field-of-view figure?

Because they were written about other eufy doorbells. eufy's current C30 page describes 2K FHD with a 16:9 expanded view and publishes no field-of-view figure for T8224, so neither do we. A correct article beats a familiar one, even when the familiar one has more views.

How fast does it ship, and who handles a fault?

We do our best to dispatch the same day, and same day to 1 business day is typical from Townsville. During busy periods it can extend, though that is rare, and tracking is always supplied. Faults come to our own 12-month warranty desk, not the manufacturer's, and we cover return postage for faulty or misdescribed items. Your Australian Consumer Law rights remain.

Post-call survey · how was your human?

Answer the door from wherever you are.

★★★★★

Brand New eufy Video Doorbell C30. Human-labelled events, a live video call to your phone and local clip storage, with every missing accessory named before checkout instead of after.

Connect me to the human (it is you)

Rest on this card to file your rating. The five stars were pre-selected by the human.

Product specifications

Resolution: 2K (2048 × 1536)
Field of view: 160°
Power: Built-in 5,000 mAh rechargeable battery
Battery life: Up to 120 days per charge (typical use)
Charging port: USB-C
Expandable storage: microSD up to 128 GB (card not included)
HomeBase requirement: Not required — works independently once connected to your wireless router. HomeBase S280 or S380 optional.
Chime: No chime included. Works with a eufy Security doorbell chime (sold separately) — MiniBase Chime (T8023), HomeBase S280 or S380 — or an Amazon Alexa Echo Show. eufy's own sources disagree on whether an existing wired chime is supported, so no claim is made here.
Wi-Fi: 2.4 GHz only
Weather resistance: IP65 (dust-protected, protected against water jets)
In the box: Video Doorbell C30, 0.6 m USB-C charging cable, mounting bracket, screw hole positioning card, screw pack, detaching pin, quick start guide. No chime included.
Color: Black
Power source: Battery-powered
Rechargeable
Battery type: Rechargeable
Connection method: Wireless

Proof from real orders

Customer reviews

Product feedback and verified-buyer experiences collected by Judge.me.